EU fulfilment from Poland and Spain. Availability and delivery timing are confirmed by destination.

EU warehouses: Poland + Spain

Catalog delivery: 3–5 business days

LAVIE OEM: 1,000 pcs / flavor

Customer care

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Straightforward support for delivery, returns, product care, and the details that help you move forward.

Support, clearly explained

Find a practical next step for delivery, returns, or product care. Our support desk can help with order details without making you start over.

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Delivery updates

Check dispatch timing, delivery expectations, and order preparation notes.

Read delivery notes

Returns guidance

Review the steps and information needed before arranging a return.

Open returns guide

Product questions

Contact our support team with the product name and the question you need answered.

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Customer support

When you contact us, include only the details needed to understand your question. We will guide you to the relevant next step.

Primary WhatsApp channel

WhatsApp: +44 7599511713

Secondary WhatsApp channel

WhatsApp: +86 13059177793